Privacy Policy
The privacy policy (“Privacy Policy”) governs the use of the website of Sachna Ventures [https://www.sachnaventures.in/] (“Website”, “we”, “us”) and the services (“Services”) being provided on the Website. This Privacy Policy has been duly framed in accordance with the Information Technology Act, 2000 (“Act”) and the Rules made thereunder to ensure maximum protection to the information provided by its users (“you”). By using the Website, you agree to abide by the terms and conditions pertaining to the collection, retention, and use of information set forth in this Privacy Policy. If you do not agree to the Privacy Policy, you may exit and cease to use the Website. This Privacy Policy is incorporated in the Terms and Conditions of the Sachna Ventures platform and any other agreement, in which there is a specific clause incorporating the Privacy Policy in such agreement. In the event of a conflict between the terms of such agreements and the Privacy Policy, the terms of such agreements will prevail and govern so long as they relate to matters specifically referenced herein, and this Privacy Policy will apply with respect to all other matters.
- 1. Our Role in the Protection of User Information a. Our role in the protection of User Information. b. Upon landing on the Website, as a rule, we do not collect any information from you. However, we collect, retain, and process the information provided by you through e-mail or filing of forms on the Website, including but not limited to information such as your name, address, contact details, email ID, details of the organization on behalf of whom you are acting (if applicable), and financial information such as bank account or credit card or debit card or other payment instruments, identity proof, etc. (“Personal Information”). c. Further, we collect, store, and process such other information including but not limited to your Authentication Token, communication made by you, information posted by you on the chat rooms, and any modifications made to the information provided by you (“Other Information”). d. We may also collect certain automatically generated information including the IP address, date and time of visiting the Website, online activity. We may engage third-party services to monitor and collect such information that will enable us to verify your credentials, maintain reasonable security practices, enable inclusion of better Services, fulfill your requests, and enhance your user experience. Further, we may also collect cookies (a piece of software code that the Website automatically sends to your browser when you access the Website) that enable us to provide you a better user experience. We do not link the information we store on the cookies to any personally identifiable information submitted by you. Also, some of the business partners i.e., third parties operating in association with the Website have cookies on our Website. The use of cookies by them is subject to the privacy policy and other terms and conditions governing their website (“Automatically Generated Information”). Personal Information, Other Information, and Automatically Generated Information shall together be referred to as “User Information”. e. The User Information provided by you may be used by us and provided to third-party websites, affiliates, consultants, employees in order to manage, collect, store, process the User Information in order to improve the quality, design, functionality, and content of the Website and to any governmental authority under applicable law. f. The User Information provided by you shall be used to communicate with us through newsletters, updates, notifications, and other forms of communication. Further, we may telephonically contact you to collect or verify the information provided by you. The communication with you might be recorded but will be kept confidential otherwise when asked to disclose to any governmental authority under applicable law. g. The User Information shall be used for purposes only in relation to the Website and not for any other purposes. The User Information shall be retained till the termination of your membership/listing on the Sachna Ventures platform or up to such other period as may be considered necessary by us for the purpose of operating the Website. h. You shall have the right to view the information provided by you and also to update the information and keep us informed of any such change in case the information provided is deficient or inaccurate. i. You undertake that the Personal Information and Other Information provided by you is true and accurate to the best of your knowledge. You agree and understand that we shall not be liable for the authenticity of the Personal Information and Other Information provided by you. j. You shall provide us with all the information requested from you on the Website or through any other mode of communication. You are not legally obligated to provide us with all the information. However, the complete functionality of the Website shall not be rendered possible if you fail to provide us with the certain necessary information for the purpose of the Services of the Website. Without prejudice to the aforesaid, you shall have an option too, while availing the Services otherwise, to withdraw your consent to allow us to use the Personal Information provided by you and intimate us of the same in writing.
- 2. Disclosure of User Information a. Any Personal Information provided by you shall be made available to only our affiliates, third parties, employees, consultants, screening committee members, mentors, or other officers that are connected with or in relation to the Services of the Website. Such third parties shall not disclose the User Information disclosed to it further other than under such circumstances where disclosure is permissible by us under the terms and conditions of the Privacy Policy. b. Other than as set out above, we shall not disclose the User Information to any third-party without your written consent provided that such information may be disclosed to governmental agencies or bodies as required under applicable law or to exercise legal rights or defend legal claims or protect the safety of other users or public or our rights.
- 3. Links to Third-Party Websites a. The Website contains links to third-party websites. We are not responsible for any content on such third-party websites and we shall not be liable for any breach of the privacy policy by such websites. You undertake to read and understand the privacy policy of such third-party websites. For the avoidance of doubt, our Privacy Policy only governs the User Information collected, received, possessed, stored, dealt with, or handled for the purposes of Services on our Website.
- 4. Notification and Updates Sent by the Website a. We send an email notification to individuals once they login to the Website as a member of the Sachna Ventures platform. Further, we may send regular newsletters, updates, and other promotional information to you informing you of the updates on the AY Ventures platform. b. Out of courtesy towards your privacy, we give you the option to opt-out of any Services on the Website. If you choose not to opt-out of any particular Service, you agree to get information regarding such Services. In order to clarify, we only send you information if you have chosen to receive it. In case you wish to discontinue any Services, you can choose to unsubscribe from such Services by choosing the unsubscribe option in the emails sent to you or tabs available on the Website. However, you shall not be able to opt-out of any Service notification that may be necessary in the process of the Website or that may be important to you as a member of the Sachna Ventures platform.
- 5. Security Practices a. The User Information shall be governed by and protected by us according to the security practices and procedures mandated under the Act and more particularly described under the Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 and Information Technology (Intermediary Guidelines) Rules, 2011.
- 6. Alteration of the Privacy Policy a. The Privacy Policy may be amended, modified, or refined from time to time at our sole discretion and the updated Privacy Policy shall be published on the Website and no separate communication shall be made in respect of the same. It shall be your responsibility to keep yourself updated with changes to the Privacy Policy by regularly checking the Website for updates. Usage of the Website’s Services pursuant to a change in its Privacy Policy shall be deemed to be acquiescence of the changed Privacy Policy on your behalf.
- 7. Disclaimer of Liability for User Information Security a. We take appropriate measures as envisaged under Clause 5 of the Privacy Policy for the protection of the User Information. All the employees, consultants, screening committee members, mentors, and officers shall always be kept updated on the security and privacy protection procedures or methods. b. Notwithstanding the aforesaid, despite our efforts to maintain privacy and confidentiality of the User Information, we may not be able to protect or prevent the unauthorized access or use, software failure or fault, or other factors that may compromise the security of the User Information. c. You agree and understand that the Internet is not a secure source and therefore, we cannot guarantee the protection of such User Information.
- 8. Grievance Redressal Mechanism a. In order to address any of your grievances or discrepancies of the information displayed on the Website, the Website shall designate a grievance redressal officer (“Grievance Officer”).
Refund & Cancellation Policy
Definitions
i. Service Provider: The person who is giving specified services in exchange for a payment.
ii. Service Receiver: Service receiver is a person who receives or avails the services provided by the service provider.
Cancellation Policy
Cancellations will be considered only if the request is made within 24 hours after placing the order. Cancellations after 24 hours would not be allowed. Refund would be initiated once the request for cancellation has been placed through support mail (sachnaventures@gmail.com).
Eligibility Requirements for Refund
The Service receiver will be eligible to claim a refund only after a thorough assessment of the service in question has been made by the Service Provider or the same is stated in the duly executed documents such as Agreement, Undertaking, or any such other documents signed by both Service Provider and Service Receiver depending on the circumstances.
Types of Refunds
Refund will include such amount as mentioned in the duly executed documents or any such amount mutually agreed between the Service Provider and Service Receiver.
Refund Timeframe
The Refund will be received within 30 working days after receipt of all the documents, details, and information required by the Service Provider to complete the process and initiate the transfer.
Refund Process
An e-mail will be sent from Sachna Ventures stating the details of the terms in compliance with which the refund will be processed along with the reason and amount of the Refund.
The Service Receiver will need to Accept and Acknowledge the same in respect to the mail itself. The Service Receiver will need to provide Bank Account details such as the account number and the IFSC code of the branch in question in which the amount of refund is required to be transferred by the Service Provider.
After the receipt of required details, the process of refund will be initiated, and the amount will be received by the Service Receiver within the time frame mentioned above (i.e., within 45 working days after receipt of all the documents, details, and information).
Grievance Resolution
In case of any query or clarity required by the Service Receiver, the Company or authorised representative of the Company can mail on sachnaventures@gmail.com through their mail id provided to us for service-related communications stating the details such as Name of the Company, Service availed, Query, Name, and contact of the person connected with us on the project.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
Email Us at: sachnaventures@gmail.com
Terms of Use
These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between Sachna Ventures, (“Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).
By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.
The use of this website or availing of our Services is subject to the following terms of use:
- To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of our Services and the website is solely at your own risk and discretion. You are required to independently assess and ensure that the Services meet your requirements.
- The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.
- You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.
- You agree to pay us the charges associated with availing the Services.
- You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
- You agree and acknowledge that the website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.
- You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with us for the Services.
- You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, then this would make you ineligible for a refund.
- Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
- These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
- All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
- All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.